The state of Mississippi’s clerical skills test procedures for potential state employees could allow fraud and deception and the hiring of incompetent and unqualified individuals. Mississippi Employment Security Commission test examiners did not consistently require examinees to present positive identification prior to taking tests and scored tests too leniently.
PEER initiated this review because the Department of Health continued to employ a Medical Records Clerk who could not type. Although the department eventually removed the clerk whose incompetence threatened patient care, the demotion procedure took longer than necessary under State Personnel Board policy.
For a paper copy of this report, contact PEER by telephone at 601-359-1226 or by e-mail at reports@peer.ms.gov.