Report #518

Enterprise Mississippi: A Vision for State Government

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You may download the report in PDF format by chapter.

Table of Contents

• List of Exhibits (1 page using 16K)
• Foreword (2 pages using 40K)
• Chapter 1: Introduction (16 pages using 124K)
  
  • The Legislative Mandate
  • The Vision for a Statewide Performance Review in Mississippi
  • Other States’ Performance Reviews
  • Ideas from Our Citizens
  • Past Performance Improvement Efforts in Mississippi
  • What Have We Learned?
  • PEER’s Theme for the Statewide Performance Review
• Chapter 2: The Enterprise Model: A New Way to Think About Government (11 pages using 92K)
  
  • The Deloitte Study: Government as an Enterprise
  • From “Silo” to Enterprise
  • Beyond “Government Should Run Like a Business”
  • Service to Citizens: A Hallmark of Enterprise Government
• Chapter 3: Strategic Planning (6 pages using 48K)
• Chapter 4: Information Technology (14 pages using 120K)
  
  • Information Technology Services in Mississippi Government
  • Weaknesses in Mississippi’s Information Technology Services
  • The Financial Impact of Information Technology on State Government
• Chapter 5: Budgeting and Accountability (36 pages using 304K)
  
  • Mississippi’s Financial Condition
  • Budgeting and Performance Measurement
  • Financial and Human Resources Management Systems
  • Auditing and Fiscal Oversight
• Chapter 6: Human Resources Management (34 pages using 296K)
  
  • Sound Management of Human Resources: Critical to the Efficient and Effective Delivery of Public Services
  • Weaknesses in Mississippi’s Management of Human Resources
  • The State Personnel Board’s Authority is Limited to a Portion of the State’s Workforce
  • Toward an Enterprise Approach to Human Resources Management In Mississippi
• Chapter 7: Procurement and Asset Management (26 pages using 568K)
  
  • Procurement
  • Surplus Property
  • Vehicle Management
  • Capital Facilities
• Chapter 8: Additional Opportunities for Change (12 pages using 136K)
  
  • Shared Services
  • Privatization
• Chapter 9: Conclusion (3 pages using 28K)
• Appendix A: Other States’ Recent Statewide Performance Reviews (1 page using 20K)
• Appendix B: Seminal Ideas for Change and Specific Suggestions for Performance Improvement (19 pages using 140K)
• Appendix C: Elements of a Central Customer Service Office (3 pages using 32K)
• Appendix D: Governmental Customer Service Efforts (4 pages using 44K)
• Appendix E: Texas’s Strategic Planning and Performance Budgeting System (8 pages using 72K)
• Appendix F: Excerpt from a Texas Appropriation Bill for the Commission on the Arts (1 page using 56K)